Buzzme Reward Points

Reward Points Credit Redemption
1. What are Reward Points?

Reward Points are points earned when you utilise or subscribe to eligible Buzzme services. You may use the Reward Points to redeem airtime via your mobile phone or redeem items from www.m8.com.my.

2. Is there an expiry date for the Reward Points?

As long your number remains active, you will be able to redeem your Reward Points provided you have sufficient points. Reward Points will only be forfeited when your account has been terminated from our system.

3. What can I redeem with my Reward Points?

Reward Points can be used to redeem airtime credit or items from www.m8.com.my.

4. Can I redeem my Reward Points at any point of time?

Yes, as long as you have sufficient Reward Points for redemption.

5. How does the Reward Point work?

Every time you utilise Buzzme to make local calls, send SMS or use data pay-per-use, you will be granted up to 20% of the value as Reward Points. In addition, some subscription plans are also entitled to Reward Points upon subscription.

E.g. You made a call worth RM0.26. You will be entitled to 0.05 Reward Point.
       You sent an SMS worth RM0.50. You will be entitled to 0.1 Reward Point.
       You browsed data up to 100MB, which cost approximately RM5. You will be entitled to 1 Reward Point.

Local Voice 4 Reward Points for every RM20 of calls
Local SMS 1 Reward Points for every RM5 of SMS
Data 1 Reward Points for every RM5 of data
Subscription Plan 5 points when you subscribe to Smart Surf 1GB
15 points when you subscribe to Smart Surf 3GB
Redemption of airtime credit Minimum of 3 points and above

6. My line was previously suspended. Can I still use the Reward Points?

You will need to make sure your account remains active to use your Reward Points.

7. Are calls or SMS to special short numbers, IDD and toll free numbers eligible for Reward Points?

There are no rewards for calls made to special short numbers (15454, 15999, 999, 112), toll free numbers (1300, 1800, 1500, 1600, 1700, 1900) and international direct dial numbers.

8. Will I earn Reward Points when I subscribe to a plan?

Some subscription plans are entitled to Reward Points upon subscription. Please check the details for each plan.

9. Will I earn Reward Points when I utilise services from my subscription plan?

Usage from all subscription plans is not entitled to Reward Points since they are already discounted.